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Revision & Refund Policy

At CA.TheTutorsHelp.com, we strive to provide high-quality work and ensure customer satisfaction. However, to avoid any misunderstandings or disputes in the future, we have established clear policies regarding cancellations, refunds, and revisions. We encourage you to read the following points carefully to understand our terms and conditions fully.

1. No Right to Cancel Work After Delivery

Once the work has been delivered to you via our automatic mail system, you do not have the right to cancel the work. The work is completed according to the specific requirements you provided us. We are not responsible for any loss of data from your side due to technical issues or any other reasons. Please ensure that you store your work securely after it is delivered.

2. Refund Policy After Writer Begins Work

We do not provide refunds if you cancel your order after the writer has started working on your assignment. Once you make the payment, we transfer the writer's fee, which means that the writer’s work has already been initiated. We make sure to clarify your requirements before starting any project to avoid confusion, ensuring the work meets your expectations.

3. Requesting a Refund

  • If you are dissatisfied with the quality of work or experience a delay in delivery, we will offer revisions to rectify the issue.
  • In the rare case that a student fails the assignment due to the delivered work, we will provide a refund to your payment wallet.
  • Any refund request must be made within 7 days of receiving the completed work. If you fail to contact us within this period, we will consider the work accepted, and no refund will be processed.
  • If the writer fails to meet your specified requirements, please notify us in writing and attach the original email containing your initial request. We will assess the situation and proceed accordingly.

4. Revision Requests

  • We encourage you to thoroughly review the completed work before requesting revisions to ensure that all requirements are met.
  • No revision request will be entertained once the assigned time frame has passed.
  • If you request revisions that do not align with your original requirements, additional charges will apply. The new revision request will only be processed after payment is made and subject to the writer's availability.
  • Once the payment for the revision is received, the writer will begin the necessary changes.

5. Payment Terms

Our payment terms are clearly outlined in the payment section under our terms and conditions. If you have any payment-related doubts, please refer to this section for clarification.

By using our services, you acknowledge and agree to adhere to the terms of this refund and revision policy. If you have any further queries, please feel free to contact our customer support team, who will be happy to assist you.

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